Your privacy matters to us. This page explains what personal data we collect, how we use it, and the rights you have as a player in the Philippines.
Last updated: June 2025 · Applies to all registered users in the Philippines
When you register an account on arion pay, we collect the personal details you submit, including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account securely. We may also collect your preferred payment method details when you make a deposit in Philippine pesos. Any additional information you voluntarily provide — such as when contacting our support team — is also stored to help us resolve your query efficiently. We only collect what is genuinely necessary to operate the platform and serve you as aplayer in the Philippines.
When you access the arion pay platform through your mobile browser or any other device, we automatically collect certain technical data to help us maintain a stable and secure service. This includes your IP address, device type, operating system, browser version, and the pages you visit within the platform. We also record session timestamps and general usage patterns to help us identify and fix technical issues quickly. This data is used solely for platform performance, security monitoring, and fraud prevention purposes. It is never sold to third parties or used for external advertising campaigns targeting Filipino players.
All deposit and withdrawal transactions on arion pay are processed in Philippine pesos and handled through secure, regulated payment channels. We record transaction amounts, timestamps, and payment method references to maintain accurate account histories and comply with applicable financial regulations in the Philippines. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our payment processing partners under their own strict security standards. Transaction records are retained for the period required by law and are accessible to you through your account history at any time. If you have questions about a specific transaction, our support team can assist you using the records we hold.
arion pay uses essential cookies to keep your session active, remember your login state, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or cross-site tracking technologies that follow you outside of our platform. Functional cookies help us remember your preferences, such as your preferred language or display settings, so you do not need to re-enter them on every visit. You can manage or clear cookies through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. Our use of cookies is limited strictly to what is needed to deliver a smooth, secure gaming experience for players in the Philippines.
The personal data we collect is used primarily to operate your account, process your deposits and withdrawals in Philippine pesos, and provide access to sports betting, slot games, and bingo on the arion pay platform. We also use your information to verify your identity in line with our responsible gaming and anti-money laundering obligations under Philippine regulations. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies — these communications are not optional marketing messages. We analyse aggregated, anonymised usage data to improve the platform experience for all Filipino players, but this analysis cannot be traced back to any individual user. We do not use your personal data to make automated decisions that would significantly affect your account without human review.
arion pay does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or as part of a legitimate investigation. In all other circumstances, your data remains confidential and within the arion pay platform environment.
We apply industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse at all times. All data transmitted between your device and the arion pay platform is encrypted using secure protocols, ensuring that your account details and transaction information cannot be intercepted in transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
As a registered player on arion pay, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate information, or to delete your data where we no longer have a lawful basis for retaining it. If you wish to close your account and request deletion of your personal data, please contact our support team and we will process your request in line with our data retention obligations. You have the right to object to certain types of data processing, including any direct marketing communications you may have opted into. To exercise any of these rights, you can reach our support team at [email protected] — we aim to respond to all data-related requests within a reasonable timeframe.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account history are kept for the minimum period mandated by applicable financial and gaming regulations. Once the retention period has expired and there is no longer a legal basis for holding your data, we securely delete or anonymise it so that it can no longer be linked to you. If you close your account voluntarily, we will begin the data deletion process in accordance with our retention schedule. You may request information about the specific retention periods that apply to your data by contacting our support team directly.
arion pay may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements in the Philippines. When we make significant changes, we will notify registered players through a notice on the platform or via the contact details associated with your account. The date at the top of this page always reflects when the policy was last revised, so you can check back at any time to see the current version. Continued use of the arion pay platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always informed about how your data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way arion pay handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected] (plain text — not a link), and we will do our best to respond promptly and clearly. For general information about your account, platform rules, or responsible gaming tools, you can also visit our FAQ page or review our Terms and Conditions. We are committed to being transparent about our data practices and to treating every Filipino player's personal information with the care and respect it deserves. Your trust is important to us, and we take our privacy obligations seriously as part of operating a responsible gaming platform in the Philippines.
Create your free account and enjoy sports betting, slot games, bingo, and PHP deposits — all on a platform that takes your privacy seriously.